bjliv Responsible Gaming — Balancing Fun and Safety
bjliv believes gaming is entertainment — not an addiction. Control your playing limits and build healthy gaming habits.
Our Safety Tools
Several tools are always available on the bjliv platform to keep you safe.
21+ Age Restriction
bjliv is for adults aged 21 and above only. Age is verified at registration and minors are not permitted to create an account.
Deposit Limits
Set daily, weekly, or monthly deposit limits. Once set, a limit takes effect immediately. A 24-hour waiting period applies to increasing a limit.
Time-Out Feature
Take a temporary break from 24 hours up to 6 weeks. During this time you will not be able to log in or place bets — a short break helps clear your head.
Self-Exclusion
Exclude yourself for 3 months, 6 months, or permanently. Promotional emails are also stopped during self-exclusion. The support team will assist you through the process.
Bet Limit Control
Set a maximum amount per session or per bet. Play within your means and keep a clear head.
24/7 Support
Concerned about your gaming? bjliv's support team is available in Bengali and English via live chat and email, 24 hours a day, 7 days a week.
What Is Responsible Gaming and Why Does It Matter?
Gaming is a form of entertainment — like watching a film or playing sport. But like any other entertainment, it is best enjoyed within limits. At bjliv we want you to walk away from every session with enjoyment — not worry.
Responsible gaming means staying consciously in control of your time and money. When you play within a set budget, avoid chasing losses, and do not let gaming take priority over other responsibilities in life — that is when gaming is truly enjoyable.
Remember: Gaming is not a guaranteed way to earn money. Every game carries an equal chance of winning and losing. Only bet money that you can afford to lose without it affecting your daily life.
Safety tools are available by default for every account on the bjliv platform. You do not need to activate anything separately — just let the support team know.
Warning Signs of Problem Gaming
If any of the points below feel relevant to you, they may be early signs of a problem. Be honest with yourself and seek help if needed.
- Repeatedly playing in the hope of winning back lost money ("chasing losses")
- Cutting back on time with family, friends, or work because of gaming
- Being unable to stop even after spending beyond your set budget
- Hiding your gaming from family or friends
- Feeling restless or anxious without gaming
- Prioritising gaming over eating or sleeping
- Spending money on gaming by taking on debt or dipping into savings
If even one or two of these apply to you, contact the bjliv support team right away. We will help you without judgement.
How to Use the Safety Tools
Setting a Deposit Limit
After logging in to your bjliv account, go to the "Account Settings" section and open the "Responsible Gaming" tab. From there you can set a daily, weekly, or monthly deposit limit. Lowering a limit takes effect immediately; increasing it is subject to a set waiting period that protects you from decisions made in the heat of the moment.
Taking a Time-Out
If you want to take a short break, choose the "Time-Out" option. You can select any duration from 24 hours up to 6 weeks. During this period your account will be completely inactive and promotional messages will be paused. Access is restored automatically once the period ends.
Self-Exclusion
If you feel you need a long-term break from gaming, choose self-exclusion. You can exclude yourself for 3 months, 6 months, or permanently. Permanent self-exclusion cannot be reversed. Contact the bjliv support team directly for help with this process — they will handle it with full confidentiality.
Contacting Support
For any issue, reach out directly via bjliv live chat or email. The support team is available in both Bengali and English, 24 hours a day, 7 days a week.
Tips for Healthy Gaming
Follow these simple habits for a healthy and enjoyable gaming experience at bjliv:
- Set a budget: Decide how much you can spend before you play and stay within that limit.
- Set a time limit: Decide how long you will play before you start and set an alarm.
- Accept losses: Do not place more bets to try to recover lost money.
- Do not play while intoxicated or anxious: Gaming under emotional stress weakens your ability to make decisions.
- Take breaks: A 10–15 minute break every hour keeps both your eyes and mind fresh.
- Do not make gaming your only entertainment: Keep spending time with family, maintaining hobbies, and nurturing friendships.
- Stop when you are winning: Logging out after a good win is a great habit.
If You Have a Problem, Talk to Us Now
The bjliv support team provides assistance in Bengali and English 24/7. Any concern about gaming, a self-exclusion request, or limit setting can be discussed in full confidence.
Special Note for VIP Members
All bjliv VIP members — from Bronze to Platinum — are subject to the same responsible gaming policy. Deposit limits, time-out, and self-exclusion apply equally regardless of your tier.
The VIP programme is not designed to encourage members to play more — it is to reward regular and responsible players.
21+ Age Limit and Child Protection
bjliv strictly does not provide gaming services to anyone under the age of 21. This is not just a rule — it is our core commitment.
- Age verification is mandatory at registration.
- Suspicious accounts may be suspended for additional verification at any time.
- If you have children or teenagers at home, use a password on your device and keep your account details private.
- Do not allow any minor to use your account — this is a breach of the rules and is punishable by law.
Using parental control software can restrict children's access to online gaming sites. bjliv actively supports this step.
Play with Enjoyment, Stay Within Your Limits
Start gaming at bjliv — in a safe environment, responsibly. Check the FAQ to learn more or explore our games directly.