Your Privacy Is Our Priority
This policy clearly explains how your personal information is collected, processed, and kept secure on the bjliv platform.
This Privacy Policy ("Policy") has been prepared on behalf of the entity ("we", "our") operating the bjliv platform and website (https://bjliv.lat). When you visit the bjliv website, create an account, or use any of our services, you are considered to have agreed to the terms of this Policy. This Policy has been drawn up in accordance with the laws of Bangladesh and applicable international data protection regulations.
We believe that your personal privacy is a fundamental right. bjliv actively upholds that belief, maintains transparency at every step, and uses industry-standard technology to protect your data.
What Information We Collect
While you use the bjliv platform, we may collect the following types of information:
1.1 Information Provided Directly
- Full name and username
- Email address and mobile number
- Date of birth (for age verification — minimum 21 years)
- Residential address
- National ID card or passport details (when identity verification is required)
- Financial transaction information (bKash, Nagad, Rocket, Upay, or bank account number)
1.2 Automatically Collected Information
- IP address and device type
- Browser version and operating system
- Time of site access, page visit history, and session duration
- Usage data collected from cookies and similar tracking technologies
- Referrer URL
1.3 Information Received from Third Parties
We may sometimes receive information from approved third-party service providers for the purposes of fraud prevention, age verification, or anti-money laundering (AML) checks. This information is used solely for compliance verification purposes.
Purpose of Data Use
bjliv uses collected information only for the following specific purposes:
Account Management
To create, verify, and manage your account, and to ensure secure login to the bjliv platform.
Financial Transactions
For processing deposits, withdrawals, and bonuses. For verifying information related to the ৳300 minimum deposit and ৳500 minimum withdrawal.
Fraud Prevention
To detect suspicious activity, ensure account security, and comply with AML regulations.
Customer Support
To resolve your issues through our 24/7 live chat and email support team.
Service Improvement
To analyze user experience and improve the platform's gaming features and functionality.
Communication
To send important account notifications, security alerts, and relevant promotional information.
Data Storage and Security
bjliv follows industry-standard technology and practices to protect your personal information. Our security measures include:
- SSL/TLS Encryption: All data exchanged between the website and servers is transmitted through encrypted channels.
- Data Encryption: Sensitive information (such as ID numbers and financial data) is stored in encrypted form in the database.
- Access Control: Only authorized personnel can access your information, and only when specifically required.
- Regular Security Audits: Regular reviews are conducted to identify system vulnerabilities.
- Two-Factor Authentication (2FA): An additional security layer is available to add to your account.
We retain your information for as long as necessary — generally for the duration your account is active and for the period required to meet subsequent legal or regulatory obligations. When information is no longer needed, it is securely deleted or anonymized.
Data Sharing with Third Parties
bjliv does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
4.1 Service Providers
Information may be shared on a contractual basis with approved third-party organizations for payment processing (bKash, Nagad, Rocket, Upay, bank transfer), identity verification, and technology infrastructure services. These organizations are bound to comply with bjliv's privacy standards.
4.2 Legal Obligations
If disclosure of information is required under applicable laws of Bangladesh or pursuant to a lawful directive from a competent authority, it will be disclosed. In such cases, we always provide only the minimum information required by law.
4.3 Business Restructuring
In the event of a merger, acquisition, or asset transfer involving bjliv, user information may be transferred. Should such a change occur, we will notify you in advance.
Cookies and Tracking Technologies
The bjliv website uses cookies and similar technologies. Cookies are small text files stored in your browser. They are used for the following purposes:
- Essential Cookies: Maintaining login sessions, storing security tokens, and ensuring the core functionality of the site. These cannot be disabled.
- Functional Cookies: Remembering your preferred language, display settings, and other relevant preferences.
- Analytics Cookies: Analyzing page visit patterns and user behavior to improve service quality.
- Marketing Cookies: Displaying relevant content based on your preferences.
You can control or delete cookies at any time from your browser settings. However, disabling essential cookies may limit some features of the site.
Your Rights
As a bjliv user, you have the following rights:
Right to Access
You may request to know what information we hold about you and for what purpose it is being used.
Right to Rectification
If your personal information is inaccurate, you may request that it be corrected or updated.
Right to Erasure
In certain circumstances you may request that your information be deleted — however, any applicable legal obligations will be observed.
Right to Restrict Processing
In certain cases you may request that the use of your information be limited.
Right to Object
You may object to marketing communications or certain processing activities.
Right to Data Portability
You may request to receive the information you have provided in a structured, commonly usable format.
To exercise any of your rights, please contact our support team. We will respond to your request within a maximum of 30 business days.
Privacy of Minors
bjliv services are intended only for individuals aged 21 or older. We do not knowingly collect or process information from anyone under the age of 21. Age verification is required at the time of account registration.
If bjliv becomes aware that information from a minor has been collected by mistake, it will immediately delete that information and close the associated account. Parents or guardians may contact us directly regarding this matter.
International Data Transfers
bjliv's servers and data storage infrastructure may be located in various countries. When your information is transferred outside Bangladesh, we ensure that:
- Applicable data protection laws in the recipient country are complied with.
- Contractual safeguards are in place.
- The security and confidentiality of the data is maintained.
Responsible Gaming and Data
As part of bjliv's responsible gaming program, we may monitor your gaming activity. This information is used solely for your well-being — such as self-exclusion options for players, setting limits, and identifying potentially problematic behavior. This information is not used for any marketing purpose.
To learn more about responsible gaming, see our Responsible Gaming Guide.
Policy Changes
bjliv reserves the right to amend this Privacy Policy as needed. If any significant changes are made, we will:
- Publish the updated policy on this page of the website.
- Update the "Last Updated" date at the top of the page.
- Notify registered users by email in the case of important changes.
Continued use of the service after the policy is published will be considered acceptance of the revised policy.
Privacy Contact
If you have any questions, concerns, or requests to exercise your rights regarding this Policy, please contact our support team. We are available 24/7 to assist in both Bengali and English.
Live Chat: Active 24/7